For hotels

Suite 412. Two nights. One folio.

Five outlets. One guest. Zero card fumbles. Restaurant, bar, spa, room service, kiosk — every charge routes to the folio. Settles to card on file at checkout. Books into the night audit. Multi-property, group-grade.

Restaurant
Bar · lobby
Spa
Pool bar
Room service
Folio · live realtime
Suite 412 · Mr. Silva Day 2 of 2

Checkout 11:00 tomorrow

  • Wed 19:42 Bar · lobby
    €42.00
  • Wed 20:18 Restaurant
    €118.40
  • Wed 23:14 Bar · nightcap
    €18.00
  • Thu 10:30 Spa · massage
    €90.00
  • Thu 13:42 Pool bar
    €34.50
  • Thu 19:55 Restaurant
    €92.00
Folio running €394.90

Settles to card on file · ····4242 · at checkout

Six things that bleed your property

You didn't open a hotel to argue about €500 pre-auth holds.

Every property runs on six wounds. The platform makes them go away — every stay, every audit, every checkout.

Pre-auths

€500 pre-auth, locked for nights.

Guest's card is held captive. They notice at home, dispute. With Quivi, charges land on the folio first; settlement is a single transaction at checkout — no nightly hold, no surprise on the statement.

Folio · Settle-at-checkout
Lost charges

Pool drinks that never make the bill.

Outlets run their own systems and forget to charge to room. With one platform across outlets, every charge routes natively to the guest folio. Nothing leaves the property unbilled.

Channel Profiles · Folio routing
11:00 queue

Eight minutes per checkout. Line builds.

Folio settles to card on file in one transaction. ESC/POS receipt prints. Express checkout works on the guest's phone. The line never builds.

One-tap checkout · Mobile
PCI scope

Receptionists touching cards.

Card on file lives in tokenised storage. Staff never re-enters PAN, never holds the card. Scope minimised, audit-clean, no PCI panic during compliance week.

Tokenised vault · PCI scope
DCC dispute

Foreign guest taps. Sees DCC fees. Disputes.

Native multi-currency settles in the guest's preferred currency without DCC markup theatre. No surprise line items, no chargeback storm two weeks later.

Multi-currency · Transparent FX
Master billing

Corporate booked 14 rooms. Splits four ways.

Master folios, sub-folios per room, custom split-billing rules at checkout. Group-AR sees the rolled-up invoice; each guest sees their own. Done in seconds.

Master + sub-folios

A two-night stay, second by second

From taxi to checkout. Eight moments. One folio.

Watch one stay unfold. The guest checks in from a taxi, charges to room across five outlets, extends checkout from her phone, and settles in 47 seconds. Scroll — the moments tick. Each one is the platform doing its quiet work.

Scroll to live the stay

Wed 14:02 Check-in
0 minutes at front desk

Check-in from the back of a taxi.

Guest scans the booking confirmation, taps Check in. ID and card-on-file already captured at booking. Suite 412 is ready by the time she arrives.

Mobile check-in · Card on file
Wed 19:42 Lobby bar
+€42 Bar · folio

First charge to room.

Bar Channel Profile fires the order, ESC/POS prints, the charge routes to the folio. The guest signs nothing. The bartender taps once.

Bar · Folio routing
Wed 20:18 Restaurant
+€118.40 Restaurant · folio

Sessions hold the table.

Two covers, modifier-heavy. The waiter runs the table on a handheld; charge routes to folio. Wine pairing, no friction.

Sessions · KDS · Folio
Wed 23:14 Nightcap
+€18 Bar · folio

Last drink. Same folio.

Bar mode. One nightcap. The folio is now €178.40, three lines. Tomorrow's still to come — the guest sleeps without thinking about a card.

Multi-channel · One folio
Thu 10:30 Spa
+€90 Spa · folio

Spa. Counter. Folio.

Massage at 10:30. Spa runs on its own Channel Profile — own preset, own price list, post-paid to room. Audit trail clean.

Channel Profiles · Post-paid
Thu 13:42 Pool bar
+€34.50 QR · folio

QR on the lounger.

QR card on the cabana. Aperol spritz fired from the phone, guest stays in the sun. Charge routes to room.

QR · Sessions · Folio
Thu 16:00 Extend stay
+€25 Extension · folio

Late checkout. From the bed.

Guest taps "extend until 16:00 · €25" in-room. Folio updates. PMS picks up the new checkout time. No phone call, no front desk.

Mobile upsell · Folio sync
Fri 10:58 Checkout
47s checkout, mobile-only

47 seconds. Done.

Guest taps Express checkout. €394.90 settles to card on file in one transaction. Receipt to email. Audit row already booked. The room is being turned over before she's in the lobby.

Express checkout · Card on file

The property is a network

Restaurant. Bar. Spa. Room service. All in sync.

Each outlet runs as its own Channel Profile — own rules, own preset, own pricing — but every charge converges on one folio. Watch the lines flow.

Restaurant
€2,830 today
Bar · Lobby
€1,420 today
Spa
€680 today
Pool bar
€312 today
Room service
€940 today
Folio
€6,182
today · all outlets
  • Restaurant €2,830
    On Site preset 8 active tables · 12 covers
    SessionsKDSQRPricing profiles
  • Bar · Lobby €1,420
    On Site preset live · 4 seats open
    CounterTipFree payment
  • Spa €680
    On Site preset 3 appointments today
    CounterFolioPost-paid
  • Pool bar €312
    On Site preset live · seasonal
    QRSessionsSun-loungers
  • Room service €940
    Online preset live · 2 in prep
    QRPre-paidFolio24/7

Each outlet keeps its own settlement and fiscal docs. Night audit rolls them all up across the property.

The folio, in motion

Charge to room. Settle in 47 seconds.

Every charge across two days lands on one folio. At checkout, the whole stay collapses into a single settlement to card on file. ESC/POS receipt. Audit row booked. The line never builds.

Suite 412 · Mr. Silva
Wed 14:00 → Fri 11:00
Folio
Day 1 · Wednesday
  • 14:02 Check-in
    €0
  • 19:42 Bar · lobby
    €42.00
  • 20:18 Restaurant
    €118.40
  • 23:14 Bar · nightcap
    €18.00
Day 2 · Thursday
  • 10:30 Spa · massage
    €90.00
  • 13:42 Pool bar
    €34.50
  • 16:00 Late checkout
    €25.00
  • 19:55 Restaurant
    €92.00
Day 3 · Friday
  • 10:58 Express checkout · settled
    €394.90
Folio total €394.90

Settled to card on file · ····4242 · 47s

Tonight's audit

23:00 sharp. The property reconciles itself.

End-of-day rolls up across all outlets, books the audit row, queues settlement for next-morning payout. The duty manager pours coffee, signs off, goes home.

audit · live
23:00
auto-rolling
  • Restaurant €2,830
  • Bar · Lobby €1,420
  • Pool bar €312
  • Spa €680
  • Room service €940
Total · this audit €6,182

Auto-rolled up at 23:00 · settlement queued · payout at 09:00

23:00
audit cut-over
0
manual entries needed
09:00
next-morning payout

Mobile-native, end-to-end

The room is a remote control. The phone is the front desk.

Mobile check-in from the taxi. QR on the cabana. In-room upsell from the bed. Express checkout in 47 seconds. The guest never visits a desk; the property's revenue per stay goes up.

  • Mobile check-in skips the desk — card-on-file already captured at booking.
  • QR on the cabana, the lounger, the room service door hanger.
  • In-room upsell — late checkout, mini-bar, spa add-ons — one tap to folio.
  • Express checkout in 47 seconds. The room is being turned over before she's in the lobby.
14:02
5G
Quivi · Suite 412 folio
Suite 412

Check in now

Suite 412 · 2 nights

Folio · today €0
+€25

Extend until 16:00

+€25 · charged to folio

Folio · today €178.40
€394.90

Express checkout

€394.90 · ····4242

Folio · today €394.90

Group-grade

One brand. Many properties.

Group HQ runs every property as a sub-merchant. Per-property data, payouts, fiscal compliance — and a HQ rollup that lives in your finance team's pocket.

Per-property
Data isolation

Sub-merchant scoping

Per-property users, hardware, channel set, fiscal docs. No cross-property leakage, no shared permissions.

Per-IBAN
Payouts

Per-property settlement

Per-property payouts, invoice prefix, NIF/CVR. Audit-clean — no manual reconciliation between properties.

Group rollup
Reporting

Cross-property reporting

HQ sees the group. Property managers see their property. Same data, different roles, scoped permissions throughout.

White-label
Per brand

Branded guest experience

Custom domain, theme, logo, copy per brand. The guest sees your name on every QR, every email, every receipt.

What the platform is worth

Numbers a property GM actually feels.

Across PT and DK properties running Quivi today. Numbers we recognise on Mondays, when the duty manager hands the day-book to finance and the audit is already booked.

47 s
Average express checkout

vs. 8 minutes at the desk

0
Pre-auth holds on guest cards

settle-at-checkout · folio first

5
Outlets per property, native

Channel Profile per outlet

98 %
Charges captured to folio

vs. ~84% on outlet-only systems

23 :00
Night-audit cut-over, automatic

0 manual entries, payout at 09:00

1
Backoffice for the entire group

per-property scope · HQ rollup

From Lisbon to Copenhagen

Wherever you grow next. We'll be the platform you take with you.

Quivi runs hotels in Portugal and Denmark today. Each property is a node on the same network — branded for the guest, isolated for finance, rolled up for HQ. The next property goes live in days, not quarters.

1 / 12 · Boutique Lisboa
Lisbon
Boutique Lisbon
Porto
Casa Porto
Lagos
Quinta Lagos
Madrid
Plaza Madrid
Barcelona
Vila Barcelona
Paris
Hôtel Marais
Amsterdam
Grachten House
Copenhagen
Nyhavn House
Aarhus
Aarhus Stay
Bornholm
Bornholm Retreat
Berlin
Mitte Hotel
Milan
Brera Suites

PT live · DK live · ES, FR, IT in the pipeline. New markets onboard in days through the same Backoffice.

Ready when you are

Run every outlet. From one Backoffice.

We'll show you the multi-outlet setup, the folio, the night audit roll-up, the express checkout — with your property, on your hardware, in your language. Hotel groups end up with custom commercial terms.

PT · DK
Markets live today
Multi-property
Native to platform
Custom terms
For hotel groups