€500 pre-auth, locked for nights.
Guest's card is held captive. They notice at home, dispute. With Quivi, charges land on the folio first; settlement is a single transaction at checkout — no nightly hold, no surprise on the statement.
For hotels
Five outlets. One guest. Zero card fumbles. Restaurant, bar, spa, room service, kiosk — every charge routes to the folio. Settles to card on file at checkout. Books into the night audit. Multi-property, group-grade.
Checkout 11:00 tomorrow
Settles to card on file · ····4242 · at checkout
Six things that bleed your property
Every property runs on six wounds. The platform makes them go away — every stay, every audit, every checkout.
Guest's card is held captive. They notice at home, dispute. With Quivi, charges land on the folio first; settlement is a single transaction at checkout — no nightly hold, no surprise on the statement.
Outlets run their own systems and forget to charge to room. With one platform across outlets, every charge routes natively to the guest folio. Nothing leaves the property unbilled.
Folio settles to card on file in one transaction. ESC/POS receipt prints. Express checkout works on the guest's phone. The line never builds.
Card on file lives in tokenised storage. Staff never re-enters PAN, never holds the card. Scope minimised, audit-clean, no PCI panic during compliance week.
Native multi-currency settles in the guest's preferred currency without DCC markup theatre. No surprise line items, no chargeback storm two weeks later.
Master folios, sub-folios per room, custom split-billing rules at checkout. Group-AR sees the rolled-up invoice; each guest sees their own. Done in seconds.
A two-night stay, second by second
Watch one stay unfold. The guest checks in from a taxi, charges to room across five outlets, extends checkout from her phone, and settles in 47 seconds. Scroll — the moments tick. Each one is the platform doing its quiet work.
Scroll to live the stay
Guest scans the booking confirmation, taps Check in. ID and card-on-file already captured at booking. Suite 412 is ready by the time she arrives.
Bar Channel Profile fires the order, ESC/POS prints, the charge routes to the folio. The guest signs nothing. The bartender taps once.
Two covers, modifier-heavy. The waiter runs the table on a handheld; charge routes to folio. Wine pairing, no friction.
Bar mode. One nightcap. The folio is now €178.40, three lines. Tomorrow's still to come — the guest sleeps without thinking about a card.
Massage at 10:30. Spa runs on its own Channel Profile — own preset, own price list, post-paid to room. Audit trail clean.
QR card on the cabana. Aperol spritz fired from the phone, guest stays in the sun. Charge routes to room.
Guest taps "extend until 16:00 · €25" in-room. Folio updates. PMS picks up the new checkout time. No phone call, no front desk.
Guest taps Express checkout. €394.90 settles to card on file in one transaction. Receipt to email. Audit row already booked. The room is being turned over before she's in the lobby.
The property is a network
Each outlet runs as its own Channel Profile — own rules, own preset, own pricing — but every charge converges on one folio. Watch the lines flow.
Each outlet keeps its own settlement and fiscal docs. Night audit rolls them all up across the property.
The folio, in motion
Every charge across two days lands on one folio. At checkout, the whole stay collapses into a single settlement to card on file. ESC/POS receipt. Audit row booked. The line never builds.
Settled to card on file · ····4242 · 47s
Tonight's audit
End-of-day rolls up across all outlets, books the audit row, queues settlement for next-morning payout. The duty manager pours coffee, signs off, goes home.
Auto-rolled up at 23:00 · settlement queued · payout at 09:00
Mobile-native, end-to-end
Mobile check-in from the taxi. QR on the cabana. In-room upsell from the bed. Express checkout in 47 seconds. The guest never visits a desk; the property's revenue per stay goes up.
Suite 412 · 2 nights
+€25 · charged to folio
€394.90 · ····4242
Group-grade
Group HQ runs every property as a sub-merchant. Per-property data, payouts, fiscal compliance — and a HQ rollup that lives in your finance team's pocket.
Per-property users, hardware, channel set, fiscal docs. No cross-property leakage, no shared permissions.
Per-property payouts, invoice prefix, NIF/CVR. Audit-clean — no manual reconciliation between properties.
HQ sees the group. Property managers see their property. Same data, different roles, scoped permissions throughout.
Custom domain, theme, logo, copy per brand. The guest sees your name on every QR, every email, every receipt.
What the platform is worth
Across PT and DK properties running Quivi today. Numbers we recognise on Mondays, when the duty manager hands the day-book to finance and the audit is already booked.
vs. 8 minutes at the desk
settle-at-checkout · folio first
Channel Profile per outlet
vs. ~84% on outlet-only systems
0 manual entries, payout at 09:00
per-property scope · HQ rollup
From Lisbon to Copenhagen
Quivi runs hotels in Portugal and Denmark today. Each property is a node on the same network — branded for the guest, isolated for finance, rolled up for HQ. The next property goes live in days, not quarters.
PT live · DK live · ES, FR, IT in the pipeline. New markets onboard in days through the same Backoffice.
We'll show you the multi-outlet setup, the folio, the night audit roll-up, the express checkout — with your property, on your hardware, in your language. Hotel groups end up with custom commercial terms.