# Quivi

> The hospitality POS that runs your floor.

Site: https://quivi.com
Generated: 2026-10-09
Source of truth: https://quivi.com/docs/quivi-product.md (internal)

## About Quivi

Quivi is a multi-tenant Point-of-Sale platform for hospitality merchants — restaurants, cafés, bars, food trucks, kiosks, takeaway, delivery — with planned expansion to other verticals (beauty next).
One backend powers three apps: Backoffice (merchant configuration), POS (employee app, includes KDS mode), and Guests (QR-driven customer app). Real-time SignalR sync across all three.
Live in Portugal and Denmark. Product UI in EN, PT, DA. Marketing site in EN, PT, NL, DA, ES.
Differentiators: AI-assisted onboarding, AI menu import (PDF/photo → structured menu), native Paybyrd payments (no third-party gateway tax), real-time SignalR sync (QR orders reach the KDS live, no refresh), ESC/POS printing, sessions + 6 split-pay modes, fiscal compliance for PT (NIF) and DK (CVR).

## Pricing

Pay when you earn — one plan, the whole platform, no contracts, no add-ons. Unlimited POS terminals and unlimited users.
Software: revenue-based. The first €10,000 of monthly sales is free; above that, it's €17 for each additional €10,000. Month-to-month, cancel any time; a slow month costs almost nothing.
Payments: interchange-plus — the card networks' wholesale interchange + scheme fees pass through at cost, and Quivi adds a published margin: Visa/Mastercard EU debit & credit 0.21% + €0.04. Local rails by market — MB WAY (Portugal) 0.60% + €0.05; iDEAL (Netherlands) €0.20; Revolut Pay 0.85% + €0.05; cash €0. Native Paybyrd (PCI DSS Level 1), settled daily to IBAN.
Hardware: buy once and it's yours, or lease-to-own over 36 months (small financing fee) — no perpetual rental, no forced refresh. Sunmi T3 Pro Max €650, Sunmi V3 Mix €260. Starter kits: Bistrô €1,170 (1× T3 + 2× V3), Sala €1,690 (1× T3 + 4× V3), Casa €2,860 (2× T3 + 6× V3). Or BYOD any Android 13+ for €0 hardware (SoftPOS via the device NFC).
Multi-property (hotel groups, chains, franchises): central backoffice, per-outlet P&L, custom commercial terms — talk to sales.

## Pages

/ — Homepage. Hero with live order pill + Sunmi T3 device reveal. Sections: customer showcase, value props (sessions/KDS/AI menu/payments/multi-channel), customization (vertical presets), mid-CTA, platform (Backoffice/POS/Guests), tabs deep-dive, AI section (onboarding + menu import), hardware (Sunmi T3 + V3), pricing, final CTA.
/restaurants — Vertical page for table-service restaurants. Sections: hero with live floor plan, service timeline (Friday 17:00→23:00), floor + kitchen split-view, menu intelligence (modifiers + pricing profiles + AI import), CTA.
/bars-cafes — Vertical page for bars + cafés. Sections: hero with live counter pulse, day rhythm (07:00→22:00), counter + QR split, drinks + happy-hour pricing + tips, CTA.
/hotels — Vertical page for hotels. Sections: hero with live folio accumulating, multi-outlet network (restaurant/bar/spa/room service), folio + night audit, group operations (sub-merchant scoping), property constellation (12 EU properties lighting up sequentially on scroll), CTA.
/reservations — Specialty page for the native reservations system that replaces TheFork, OpenTable, SevenRooms, Resy, Tock. Sections: hero, the pain (per-cover fees), all channels (one inbox), table selling, WhatsApp AI agent, CRM + pacing, notifications, no-show deposits, vs competitors, live event feed.
/ai-assistant — Specialty page for the Quivi AI Assistant inside the Backoffice. Sections: hero with chat panel, the pain (47-step setup forms), one prompt does it (agentic loop with three tools: call_api / validate_vat / navigate_to_page), capabilities bento, eight-step onboarding journey, menu PDF import, multilingual demo, honest limits, real numbers, CTA.
/pricing — Dedicated pricing page: the 'Pay when you earn' model (software €17 per €10,000 of monthly sales, first €10,000 free), an interactive block calculator, interchange-plus payment rates, buy-once Sunmi hardware + BYOD, comparison vs a legacy stack, FAQ.
/book-demo — Demo request form. Routes to Pipedrive, sends Cal.com booking link, qualifies leads ≥€50K/mo card volume.
/contact — General contact form. Direct emails: hello@quivi.com / sales@quivi.com / help@quivi.com.
/privacy-policy — GDPR-compliant privacy policy.
/terms-and-conditions — Marketing-site terms (separate Master Service Agreement governs the product).

## Hardware

Quivi ships Sunmi terminals tuned for the Quivi platform — or runs on any Android 13+ device the merchant already owns (BYOD).
Sunmi T3 Pro Max: 15.6" desktop terminal, integrated 80mm thermal printer, RK3588 + 8GB RAM, Android 13. Counter / kitchen / host station.
Sunmi V3 Mix: 5.5" handheld, integrated 58mm thermal printer, 5G + WiFi 6 + NFC, all-day battery. Waiter / table-side ordering.
BYOD: any Android 13+ tablet or phone the merchant already owns. SoftPOS turns the device's NFC into a card terminal — no PIN pad, no extra hardware. €0 hardware cost.
Hardware ships from PT and DK warehouses. 24-month warranty. Same-day swap on critical incidents.

## Quality bar + comparison

vs ZoneSoft / Winrest (PT legacy POS): Quivi is buy-once hardware (no locked rental), AI-assisted onboarding (vs 2-4 day partner install), QR ordering free (vs add-on), interchange-plus payments with a published margin (vs 1.6-2.0% blended via 3rd-party gateway), no contracts (vs 12-24 month lock).
Software scales with sales — €17 for each €10,000 above the first €10,000/mo free — so total cost tracks revenue instead of a fixed monthly licence; the gap vs a fixed legacy stack widens in slower months.

## Contact

General: hello@quivi.com
Sales: sales@quivi.com
Support: help@quivi.com
Privacy: privacy@quivi.com
Legal: legal@quivi.com
Markets: Portugal, Denmark (live product). Spain, Netherlands (marketing reach).

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